Martinique NY on Broadway, Curio Collection by Hilton Hotel Job

Martinique NY on Broadway, Curio Collection by Hilton Hotel Job.

A Guest Services Agent is liable for hello and enrolling visitors and looking at visitors of the lodging in the inn’s proceeding with work to convey exceptional visitor administration and monetary productivity.

What will I be doing?

As a Guest Services Agent, you would be answerable for hello and enrolling visitors and looking at visitors of the inn in the lodging’s proceeding with work to convey extraordinary visitor administration and monetary productivity. In particular, you would be liable for playing out the accompanying errands to the best expectations:

Welcome visitors and complete the enrollment cycle to incorporate, however not restricted to, contributing and recovering data from the PC, affirmation of visitor data and room rate, choice of rooms, coding electronic keys, advancing showcasing programs, giving a welcome bundle and guaranteeing visitor knows area of room and additionally has a ringer individual go with him/her

Help visitors with look at including, yet not restricted to, guaranteeing rooms and administrations are accurately accounted, utilizing the retail location framework, taking care of cash, handling credit and charge cards, tolerating and recording different types of installment, changing over unfamiliar money, making change and handling gift testaments and cards
Exhibit a careful information on inn data including, however not restricted to, room classes, room rates, bundles, advancements, the neighborhood other general item information and answer visitor questions and requests
Go through offering strategies to advance lodging administrations and offices and to amplify room inhabitance
Answer visitor requests and demands and resolve issues in an opportune, well disposed and proficient way
Field visitor grievances, direct exploration and resolve and arrange answers for visitor fulfillment
Get, input, recover and hand-off messages to visitors
What are we searching for?

Since being established in 1919, Hilton has been an innovator in the accommodation business. Today, Hilton stays a signal of advancement, quality, and achievement. This proceeded with authority is the consequence of our Team Members remaining consistent with our Vision, Mission, and Values. In particular, we search for exhibition of these Values:

Neighborliness – We’re enthusiastic about conveying remarkable visitor encounters.
Honesty – We make the best decision, constantly.
Administration – We’re pioneers in our industry and in our networks.
Collaboration – We’re cooperative people in all that we do.
Possession – We’re the proprietors of our activities and choices.
Presently – We work with a need to get a move on and discipline
Moreover, we search for the exhibition of the accompanying key credits:

Quality
Usefulness
Trustworthiness
Client Focus
Flexibility
What will it resemble to work for Hilton?

Hilton is the main worldwide neighborliness organization, spreading over the housing area from rich full-administration lodgings and resorts to long-term visit suites and mid-estimated inns. For almost a century, Hilton has offered business and recreation voyagers the best in facilities, administration, conveniences and worth. Hilton is committed to proceeding with its custom of giving outstanding visitor encounters across its worldwide brands . Our vision “to fill the earth with the light and warmth of friendliness” joins us collectively to make exceptional neighborliness encounters all over the planet consistently. What’s more, our astounding Team Members are at the core, all things considered,